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  • (Brisbane)Block B Suite 1 / 3 Zamia St, Sunnybank QLD 4109 , (Sunshine Coast) 8 Pikki St. Maroochydore, QLD 4558

IT Supports

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IT Supports

We provide complete IT support services to small and medium sized businesses looking to outsource their IT needs. We look after your IT systems and manage your network so you can focus on your business. Using flexible agreements, maintenance, proactive monitoring and support plans, whether you require short/medium or long term IT help, we can tailor our support contracts to suit your IT needs.


Managed IT Support

Managed IT Support by VTEQ Computer Solutions delivers a proven solution that proactively monitors and manages your servers, desktop and laptop computers within your business. Designed specifically for the small to medium business, we will provide you with complete computer management and IT support for your entire network for a fixed low monthly price. Managed IT Support will significantly reduce your IT costs, as it provides you with a fixed monthly price for IT Support, enabling you to budget more effectively with your business expenditure.

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Managed IT Support allows you:

  • Increased staff productivity
  • Focus on your core business
  • Budget for company growth more effectively
  • Your own IT Department within your business
  • Fixed Price IT Support for your Business

 


Onsite & Remote IT Support

Onsite IT Support is available to you 24 hours a day, 7 days a week. You can rely on us for any onsite installations, configurations, along with support & training if you require. We make prompt appointment times and are extremely punctual so you aren’t left waiting around. No matter what the time, we can accommodate you. We will fix any computer issue you have, and also explain the technical jargon to you in a clear and precise way.

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We also offer remote IT support to all clients. Remote IT Support allows us to see issues firsthand, rather than relying on a verbal description. This eliminates wait times and call-out fees, therefore saving you time and money. All you need is a working internet connection and we can guide you through the remaining process. Watch us as we repair your computer back to it’s functional status.


Computer Repair

Our repair service is available to you 7 days a week. We will troubleshoot your computer to find out what is going wrong, and resolve the issues as required. VTEQ Computer Solutions understands that any computer downtime can have a great impact on you, therefore we provide immediate response and same day service. Speak with us today about getting your computer repaired back to its peak performance.

  • Computer Repairs
  • Laptop Repairs
  • Server Repairs
  • Network Repairs
  • IT Infrastructure Diagnosis and Repair

 


Onsite & Offsite Data Backup

Because data is the heart of the enterprise, it’s crucial for you to protect it. And to protect your organization’s data, you need to implement a data backup and recovery plan. Backing up files can protect against accidental loss of user data, database corruption, hardware failures, and even natural disasters. It’s your job as an administrator to make sure that backups are performed and that backup tapes are stored in a secure location.

Onsite Backup

An onsite backup solution can use a combination of storage such as NAS, hard drive and tapes or even USB thumb drives to create and store duplicates of files and folders that you want to protect. This is facilitated by scheduling the backup processes to run automatically in the background without any user involvement.

 

Offsite Backup

Offsite backup allows you to not only create and maintain a duplicate of your critical files and folders, but to safeguard this information against major emergencies such as an office fire. Offsite backup solutions generally rely on the Internet to transfer the files you want to back up to an offsite location that can be in a different building or even a different state


Our data backup solutions

Our solutions are less expensive than you think. We have designed hundreds of backup solutions to fit our clients individual business continuity and budget needs. Our consultants can advise you on backup schedules, estimated recovery times and ways to minimize your remote storage requirements.

 

  • Protect your data from hardware crashes, software corruption, natural disasters and user errors
  • Safeguard intellectual property such as customer and case information
  • Avoid regulatory fines, office downtime and long hours of restoring your work

 

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We would love the opportunity to chat to about your next IT Services or Website design project. Please contact us         Contact Us